Quietfail Apps

Privacy Policy — Offboarding Map for Jira and Confluence

Vendor: Quietfail Apps Last updated: 5 August 2026

Summary

This app runs entirely on Atlassian's Forge platform. No data leaves Atlassian's infrastructure. There are no external servers, no third-party services, no analytics, and no data transfer to the vendor. The vendor cannot see your data.

What the app processes

To answer "what breaks if I deactivate this person?", the app reads and stores an inventory of relationships between users and objects in your Jira and Confluence instance:

DataPurpose
Atlassian accountId and display nameIdentify who holds a dependency
Group membership (expanded to users)Confluence space permissions are granted to groups, not individuals
Project keys, names, and leadsIdentify project and component ownership
Project role membershipIdentify role-based dependencies
Filter and dashboard names and ownersIdentify ownership of saved searches and dashboards
Space keys, names, and administratorsDetect spaces with a single administrator
Page IDs, titles, and edit restrictionsDetect pages only one person can edit or has ever edited
Issue counts per person per projectShow workload attached to a person (counts only, never issue content)

What the app does not process: issue descriptions, comments, page bodies, attachments, email addresses, or any content of your documents. It reads metadata about ownership and permissions, not the material itself.

Where data is stored

In Forge's own storage (Key-Value Store and Custom Entity Store), provisioned by Atlassian and scoped to your installation. Data inherits your Atlassian instance's hosting region and Atlassian's encryption at rest and in transit. The app declares no egress permissions, which is why it qualifies for Atlassian's *Runs on Atlassian* program.

Retention

Scan results are replaced on each new scan; the previous scan's data is deleted automatically when a scan completes. When you uninstall the app, Atlassian removes all app storage associated with your installation. No copy exists anywhere else.

Who can see the data

Only users with Jira administrator permission in your own instance, through the app's admin page. The vendor has no access path to your data: the app exposes no external endpoint, and Forge does not grant vendors access to customer app storage.

Sub-processors

None. The app uses no third-party service of any kind. Atlassian is the sole processor, as the platform host.

Support requests

If you contact support, you choose what to include in your message. Please do not paste customer-identifying data into support requests — a scan run ID and a description of the behaviour are enough to diagnose almost anything.

Changes

Material changes to this policy will be reflected in the "Last updated" date and, when they affect what data is processed, in the app's Marketplace listing release notes.

Contact

Support: [email protected] Vendor: Quietfail Apps